Policies

SHIPPING

Shipping is free for all purchases totaling over $350, and $8 domestic for totals under $350. International shipping is $15 USD.

Shipping insurance is done through Route, a third party application, that protects orders in cases of loss, theft, or damage. Route also provides tracking for your package. When viewing your Cart, Route will not be automatically added to your Cart. If you would like to add Route insurance and tracking, scroll to the bottom of your Cart where it says "1-Click Protect" and click "ADD." Please see the photo below.

Route insurance is available for items of all price points, and costs 1.5% to 5% of your Cart total.

Once a package is marked as “Delivered” by the USPS, I am not able to issue a refund for a lost package or misdelivery. I recommend both adding insurance and receiving text notifications for package tracking so you may be able to address any issues quickly.

PAYMENT

Payment is made securely through Shopify. I do not have access to your personal credit or debit card information. Only certain personal information is available to me to ship your item. Please ensure that your shipping address is accurate before completing your checkout. This information is not stored or shared with any third parties.

Payment in installments is possible through Shopify Pay Installments. Please select this option at checkout.

As Someday Jewels is located in California, all California residents must add 9.5% sales tax to orders shipping within the state, as required by law. For international orders, all Duty fees, Customs, VAT, Import Taxes, or any other port of entry charges owed to a foreign country are to be paid by the customer.

RETURNS & EXCHANGES

All sales are final, and I do not accept returns or exchanges. I test all of my items for metal purity and stone identification, and use my knowledge of and experience with jewelry to date items. However, if something has been grossly misrepresented or there is something wrong with the item upon receipt, please reach out to me immediately and I will work with you to remedy the problem.

Please be aware that many of my items are antique, vintage, or estate, and have been worn before. Previous wear may be visible, and I do my best to show all angles and details of the piece. It is also important to note that due to the age of many of my pieces, the gold or silver may have taken on a slightly darker color, or “patina.” Antique or vintage gold has a different look than contemporary gold. Metals may change color over time due to environmental factors such as exposure to air, water, sweat, or your own skin chemistry. Also please be aware that all carat weights and reports of stone quality are estimated.